Code of Conduct and Values
The Way We Conduct Business
Building a sustainable future of success for our business is based on having sound business ethics, and having respect for our stakeholders and society at large. We have described the way we conduct business in a Code of Conduct. The LeasePlan Code of Conduct provides our employees worldwide with a framework for everyday business decisions.
The LeasePlan Code of Conduct is based on our values, starting with what we expect from employees in our duty of care towards clients, suppliers and business partners. The Code of Conduct further describes the commitments we have in providing employees with a fair, rewarding and enjoyable work environment. As we strive to balance the interests of people, planet and profit our Code of Conduct also gives guidance on our responsibilities towards our wider society and the environment. Furthermore, employees are given information on the several channels open to them for asking questions or dealing with business ethics issues.
When conducting business for LeasePlan, consultants, contractors, agents and joint venture partners are expected to observe the same standards of conduct as LeasePlan employees.
Living up to these standards of conduct will help us be a socially responsible company and continue to build a business of which we are, and will be, proud.
We have four values that guide us in business and in the way we deal with all of our stakeholders. Our values are: Commitment, Expertise, Passion and Respect.
We take personal ownership of our actions –our stakeholders can count on us to deliver what we promise. We want all those who work with us to feel satisfied in working with us. We proactively look for ways to continuously improve our business, processes and solutions to keep them satisfied.
Our long experience and global presence have given us extensive knowledge of our business. We share this knowledge in a simple and understandable way. We listen to our stakeholders and use our know-how to proactively offer them the solutions that best fit their needs.
We are proud of our company and of the stakeholders we work with. We aspire to motivate and inspire the people around us by leading by example in all of our business dealings. At all times we are eager to meet the needs of our stakeholders and do so by taking a positive attitude in the approach we take.
We demonstrate fairness and openness by respecting the feelings, values, culture and opinions of all of our stakeholders. We act responsibly towards people, planet and profit by delivering sustainable value for money solutions. We respect the confidentiality of information held by the business. We adhere to ethical principles and act honestly in everything we do.